Exchange and refund policy

  • Exchange and return is a guaranteed right for all our valued customers, and it includes all the products that we offer to our store
  • All products displayed on our store are subject to an exchange and return policy according to the terms and conditions set out on this page
  • It can be returned or replaced if the product is found to have an industrial defect and the product is in the same original condition when purchased and wrapped in the original packaging and cannot be returned or replaced after use
  • Please contact us via the Contact Us page or via our phone numbers 01140298909 _ 01062820369 in order to request a return or replacement
  • Please take a picture of the product and send it with the city, address, phone number and order number to be replaced with another product in case the product is spoiled or has a certain defect or is not used as agreed
  • We are not responsible for any expectations of the use of the products by the customer that we have not mentioned on the product page of our website
  • The company is not responsible for the misuse of the product
  • The representative arrives within 6 working days in case of return and an amount is transferred
  • 4 days after the representative received the product
  • Free preview is available before receiving the product
  • Contact us by phone or WhatsApp: 01140298909 – 01062820369